FREQUENTLY ASKED QUESTIONS
How far do you deliver?
Where's my order? I'm only a few blocks away
Where's my order? I'm only a few blocks away
We are located in Bay Ridge, Brooklyn. Our deliver zip codes include: 11209, 11220, 11228, 11232, 11219. We try to stick to around a 2 mile radius.
After 2ish miles, you can order from chownow then doordash will deliver for a fee.
If you have a large order, feel free to call us direct or email and will deliver in house.
Where's my order? I'm only a few blocks away
Where's my order? I'm only a few blocks away
Where's my order? I'm only a few blocks away
It's on its way. Your order probably came in with a bunch of other orders. We make each order in the priority we receive them.
Just like other restaurants. we start getting busy around 6-8pm on Fridays and Saturdays.
Other than these times, we should have no issues delivering within 30-45 mins depending on your location and order size.
Why isn't ChowNow applying my discounts?
Where's my order? I'm only a few blocks away
Why isn't ChowNow applying my discounts?
It could be an issue with ChowNow or human error. Send me a message through "contact us" with your issue and we will look into right away.
I'm new to Sushi, what's good?
What are you doing to keep us safe from COVID?
Why isn't ChowNow applying my discounts?
The three classics: California, Spicy Tuna, and Shrimp Tempura Rolls.
If you're a little more daring, try the Sushi Deluxe, it has a variety of fish to try.
What are you doing to keep us safe from COVID?
What are you doing to keep us safe from COVID?
What are you doing to keep us safe from COVID?
Covid has completely changed the way we operate and serve our community.
In the restaurant, we have implemented many measures to keep our staff and patrons safe:
1. Installed a splash at our counter
2. Installed UV Light in HVAC
3. Spaced out all tables
4. Placed 6' social distancing spacers
5. Liberally placed hand sanitizers for everyone to use
6. Sanitize with Purrell food grade sanitizers after each table
7. Mounted QR codes for virtual menus
8. Partnered with Chownow for virtual ordering
9. All of our staff wear masks
10. Temperature checks
It's a long list and there's a lot more I'm missing. We're doing everything we can to keep everyone safe.
If you have any suggestions, feel free to contact us.
